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What is the current situation at Emmanuel House following the outbreak of Coronavirus?

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Following the implementation of social distancing, our incredible team continues to liaise with beneficiaries, offering remote advice and support. Whilst Emmanuel House Support Centre is temporarily closed for face-to-face contact, the Night Shelter continues to offer support and accommodation for up to 40 beneficiaries.

We are also preparing for a sharp rise in demand of our support services following the pandemic as the consequences of the illness will result in an increase in numbers of homeless people, mental health needs and employment uncertainty. 

What support services are we still offering?

Homeless, vulnerable and isolated adults are being hit particularly hard by the Coronavirus outbreak. In order to continue to support our clients, we are delivering our service in a number of ways.  


  • Telephone helpline providing support for incoming questions and queries homeless, vulnerable or isolated adults.

  • Wellbeing checks for clients, ensuring service users are supported with any issues.

  • Daily phone calls to high-risk and high-need clients.

  • Weekly phone check-ins with women in the  Womanuel Group.

  • Practical and emotional support for beneficiaries who are struggling with being in isolation.

  • The Night Shelter has moved to a hotel where we are providing support 24 hours a day and facilitating the isolation of 23 guests in individual rooms.

    See below for FAQs or click here for a full update...

How can you still support Emmanuel House

during the temporary closure?

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What kind of social distancing measures are our support staff undertaking?

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How else are we supporting those who aren’t

in the Night Shelter?

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How have our roles changed since the

outbreak of Coronavirus?

Whilst we are all facing uncertainty and additional stress from circumstances beyond our control, as a support service for homeless, vulnerable and isolated adults, we continue to support those in need.

If you have any questions about Emmanuel House’s services during the Coronavirus outbreak, please get in touch.

If you are a business and would like to help with our Coronavirus appeal, please contact us here. For volunteering enquiries, please email our Volunteer Coordinator. For donation enquiries, please email us here. To donate to our emergency Coronavirus appeal, please visit our Coronavirus Appeal Page

Thank you for your continued support. For more information on Emmanuel House, visit our website.

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